Wednesday September 19th 2007
Filed Under Azteca Systems
Oklahoma City (OK), Ann Arbor (MI),
Horry
County (SC), and
Philadelphia (PA) Receive Distinguished Award
Sandy, UT — Azteca Systems, Inc., the leading provider of GIS-centric management solutions, congratulates the recipients of the 2007 Cityworks Innovative User Award – Oklahoma City (OK), Ann Arbor (MI),
Horry
County (SC), and
Philadelphia (PA). These agencies have deployed Cityworks throughout their various departments and Azteca is pleased to honor their outstanding and innovative accomplishments.
Oklahoma City (OK) initially deployed Cityworks in 2003 in their Water & Wastewater Department. Based on results that far exceeded expectations, they soon expanded into the
Oklahoma
Will
Rogers
World
Airport, Public Works, Parks, and Buildings Departments. Playing an active role in the initial project, City staff has been able to carry out subsequent implementations on their own. With more than 200 Cityworks users currently at the City, plans are to continue expanding into Water Quality, Solid Waste Management, the
Myriad
Botanical Gardens, the Oklahoma City Zoo, and the Transit Department.
Ann Arbor (MI) became a Cityworks user in 2000 and, over time, has become an enterprise-wide system. Recently the City implemented Cityworks in their sidewalk inspection group within Public Services where they realized unmatched benefits utilizing the software. Every five years the sidewalk inspection staff inspects more than 27,000 sidewalk segments. Utilizing Cityworks on Tablet PCs, field inspectors assess the condition for each property. Prior inspections cost the City $100,000 per year. With Cityworks, time is minimized and the City realized a savings of $500/week per team, resulting in an annual cost savings of $52,000.
Horry County (SC) implemented Cityworks in 2004. The County utilizes Cityworks enterprise-wide with more than 200 users and the agency’s
Emergency
Operations
Center. Working with other local government agencies, the County has formed an innovative coalition to pass requests for service to and from the city and county, allowing any jurisdiction to take a call and send a service request where it needs to go.
Philadelphia (PA) deployed Cityworks in 2003 in their Streets Department. Today, more than 200 staff members use Cityworks to identify and inspect street-related problems and streetlights. The Construction and Facilities Departments utilize Cityworks to manage an array of custom fields for service requests. The City also uses Cityworks Storeroom for material groups. Cityworks has greatly improved
Philadelphia’s customer call-in reaction time, meeting key performance indicators such as addressing pothole problems within the next business day.
“Each of these clients illustrates the scalable and adaptable nature of Cityworks,” states
Brian Haslam, President of Azteca Systems. “Their innovative use of Cityworks exemplifies the unsurpassed results that come from implementing a GIS-centric system. Though all our customers do good things, we are pleased to recognize these exceptional clients through this award for their outstanding use of Cityworks.”
The Cityworks Innovative User Awards were presented at the 2007 Cityworks User Conference, held May 22-24 in
Park City, Utah.
About Azteca Systems, Inc.Founded in 1986, Azteca Systems, Inc. is the leading provider of GIS-centric Enterprise Management Systems. Built exclusively on top of ESRI’s leading GIS technology, Cityworks is powerful, scalable, and affordable, designed for agencies that own and care for critical infrastructure, capital assets, and property.
#########
Azteca, Azteca Systems, Cityworks, Cityworks Wireless, MyCityworks.com, azteca.com, and @azteca.com are either registered trademarks or trademarks of Azteca Systems, Inc. in the
United States and/or other countries.
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.